Dealer Guide is a free to use service for our clients. We source vehicles, coordinate pricing, and arrange finance where required. Working for you, not the dealership.
1. About Dealer Guide
Dealer Guide is an independent vehicle sourcing and introduction service. We assist customers by sourcing vehicles, facilitating pricing discussions, and introducing customers to third-party providers such as vehicle dealerships, finance brokers, insurers, and related service providers where appropriate.
Dealer Guide acts as an intermediary on your behalf. We do not sell vehicles, provide finance or insurance, or offer financial, legal, or insurance advice.
2. Cost of the service
Dealer Guide is free for customers to use. You will not be charged a fee for engaging our service.
In some circumstances, Dealer Guide may receive a referral fee or commission from a third-party provider if a transaction proceeds. This does not affect our independence or our commitment to act transparently and in your interests.
3. Third-party introductions
As part of our service, Dealer Guide may introduce you to third-party providers, including vehicle dealerships, finance brokers, insurers, and other service providers.
Any agreement you enter into, including for the purchase of a vehicle, finance, insurance, or related services, is strictly between you and the relevant third party. Dealer Guide is not a party to those agreements and does not control, endorse, or guarantee the products, services, pricing, advice, availability, or conduct of third-party providers.
4. No guarantees or assurances
Dealer Guide does not guarantee vehicle availability, pricing, savings, delivery timeframes, finance approval, finance terms, insurance availability, insurance pricing, or insurance acceptance.
All outcomes depend on factors outside our control, including market conditions and the criteria and decisions of third-party providers.
5. Information provided by you
Dealer Guide relies on the information you provide to perform its services. You are responsible for ensuring that all information you provide is accurate, complete, and kept up to date.
If inaccurate or incomplete information is provided, this may affect the service outcomes, and Dealer Guide is not responsible for any resulting consequences.
6. Limitation of liability
To the fullest extent permitted by law, Dealer Guide is not liable for any loss, damage, cost, or expense arising from your use of our service, your reliance on information provided by third parties, or any agreement or transaction you enter into with a third party.
Nothing in these Terms and Conditions limits or excludes any rights you may have under applicable UK consumer protection laws that cannot lawfully be excluded.
7. Privacy, information, and consent
Dealer Guide collects, uses, stores, and discloses personal information in accordance with the Dealer Guide Privacy Policy.
By using our service, you acknowledge that personal information may be collected directly from you or incidentally in the course of providing the service, used for the primary purpose of vehicle sourcing and introductions, and disclosed to relevant third-party providers where reasonably necessary to deliver the service.
8. Changes to these Terms and Conditions
Dealer Guide may update or amend these Terms and Conditions from time to time. Any changes take effect once published on our website. Continued use of the service indicates acceptance of the updated Terms and Conditions.
9. Governing law
These Terms and Conditions are governed by the laws of England and Wales. Any disputes arising in connection with these Terms and Conditions are subject to the exclusive jurisdiction of the courts of England and Wales.
10. Contact
If you have any questions about these Terms and Conditions or how Dealer Guide operates, please contact us using the details provided on our website or in the Privacy Policy.
